The following Refund Policy shall be applicable to all returns (Kindly read the return policy) accepted by this website.
When you return an item, your refund and how your refund is issued may differ based on the condition of the item, how long you've had the item and how the item was purchased.
How Refunds Are Issued
When returning an item you can choose your preferred refund method in the Online Returns Center.
If you're receiving a refund after we have received your item, it may take an additional 3-5 business days to fully process your return and issue your refund.
| Payment Method | Refund Method | Refund Time (Once Refund Is Processed) |
|---|---|---|
| Credit Card | Credit Card | 3-5 business days |
| Credit Card | Gift Card | Immediate |
| Debit Card | Debit Card | Up to 10 business days |
| Checking Account | Checking Account | Up to 10 business days |
| Website Gift Cards | Gift Card Balance | Immediate |
| Promotional Certificate | No Refund Issued | N/A |
| Credit Card & Website Gift Card | Gift Card Balance or both | Reference times above for details |
| Pre-paid Credit Cards | Pre-paid Credit Card | Refund time depends on the issuer, and can take up to 30 days |
| Shop with Points Reward Points | Reward Point Balance | Up to 5 business days |
In some cases, you may be offered an "Instant refund" option to allow you to use your refund without waiting for your return to process. Instant Refunds are either issued to your credit card or as a Website Gift Card balance. Refunds issued to card issuers will require an additional 3-5 business days processing time by those institutions. You'll still need to return your items within 30 days.
The Refund Rates for individual items are specified as below:
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